In Manufacturing, Do We Need a Formal Quality Assurance Department?

When discussing manufacturing, one might assume a formal quality assurance (QA) department is a non-negotiable part of the operation. After all, who else would ensure that the products meet rigorous quality standards? Surprisingly, the answer to the question of whether a formal QA department is necessary might be "no," provided the right systems and culture are in place.

At Northrop Grumman, I spearheaded a successful initiative in military aerospace manufacturing, demonstrating that self-inspection systems, when properly implemented and supported, can achieve remarkable results. This approach not only upheld rigorous quality standards but also challenged traditional thinking about quality assurance roles in manufacturing. Yep, through a suggestion I made, I help get rid of the Quality Assurance department that I was a part of at two high profile facilities!

The Case for Self-Inspection Systems

1. Empowering the Wo...